Privacy Policy

Packers Walaa Packers & Movers ("Packers Walaa", "we", "our") respects your privacy. This policy explains what information we collect when you use our website or contact us, and how we use it.

Information We Collect

When you call, WhatsApp or fill a form on our website, we collect the details you share voluntarily - typically your name, phone number, move details and service preferences.

Like most websites, our server may log basic technical data such as request time and page visited, for security and site maintenance.

How We Use Your Information

We use your information to respond to queries, prepare quotations, coordinate moves and provide the services you request.

We do not sell your personal information, and we do not share it with unrelated marketers.

Storage on Your Device

The chat assistant and the estimate tool on this website store small preference and session data in your browser (local storage / session storage). This data stays on your device and can be cleared from your browser settings at any time.

Third Parties

When you message us through WhatsApp, that conversation is handled by Meta under its own terms and privacy policy. We recommend reviewing WhatsApp's terms before sending sensitive details.

Payments are processed through your bank, UPI or card provider under their own terms and privacy policies.

Data Retention

We keep move-related conversations for as long as needed to provide our service and settle any queries. You may ask us to review or delete the records we hold by calling us at +91 94159 23776.

Contact

For any privacy questions, call us at +91 94159 23776 or reach us on WhatsApp. Our address is 6/126, near Vikas Apartment, Sector 6, Vikas Nagar, Lucknow, Uttar Pradesh - 226022.